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Sell with ShonaMac

Simplicity

We take all the hassle out of converting your new or preloved designer items into cash. We can collect your items, sell them quickly at the best prices and then pay the net proceeds straight into your bank account. All you need to do is bag them up and give us a ring.

Experience

We have been selling designer items online since 2002 with over 30,000 happy customers around the world. Our shop is always open and gets thousands of online visitors a day.

Reputation

Our longstanding reputation ensures that buyers have utmost confidence in the quality and authenticity of our items and this in turn ensures we get the best possible prices for you.


How to start?

Please see our FAQs below for details of how to start selling:

 

How does it work?

Give us a call or drop us an email to talk through the items you have to sell. You can then send us your items or drop them into us by appointment. If you are in London and have over 30 saleable items then we can arrange a courier to pick your items up. You can also post items to us by insured mail. We will email you an itemised receipt of items we have accepted for sale. We arrange cleaning or repairs as necessary. Items are then queued seasonally and listed on our site. 

Items are initially listed on shonamac.com and we ususally leave them on the site for 30 days. If the item has not sold after that time, the item details will then be sent to our ebay shop, where the item will be auctioned. In this way, items are sold quickly and for the best price. We have been selling on ebay since 2002 and are one of their Top Sellers.

Once your items sell, we settle accounts at the end of each month. You will be able to view your statements online through the website - which will show all items sold, any sundry charges (for cleaning, couriers, etc) and the items that are still awaiting sale. Payment is made automatically via bank transfer. Once all your items are sold a final statement and payment will be sent. If any unsold items are left then we will ask you whether you want the item back or whether it can go to charity.

What do you sell?

We sell both women's and men's clothes and accessories. Accessories include shoes, bags, sunglasses, scarves, ties, jewelry and belts amongst others. Lingerie and swimwear are only accepted if unworn. All items must be in impeccable condition. Our minimum sales price is £30 and so please bear this in mind when deciding what to send us. Please click HERE for a non-exhaustive list of designers that we sell.

Does it have to have a designer label?

Designer Labels

Although the majority of what we sell are designer items (see a non-exhaustive list here), we do accept some more expensive  or sought-after High Street items. You must be able to guarantee the authenticity of items offered for sale. We will not accept any fake or counterfeit items.

I am not sure my item is authentic

We cannot accept items where you cannot be 100% certain of an item’s authenticity. If you are unsure of authenticity then please make this clear. If we are unsure ourselves, we will not accept the item. We reserve the right to refuse to accept any item for sale.

Do I have to get items cleaned?

No. We will assess whether the cost of cleaning, laundering and/or repairs will be recouped by the sale. If not, we will not list it for sale. Any costs are deducted from your account. We obtain discounts with local dry cleaners and happily pass these on to our clients.

When will my item be listed?

We work loosely around UK seasons and so your item will be listed at the most appropriate time, however all items are listed at our discretion. Queues vary in length depending on how busy we are and can be anything from 1-8 weeks.

Will my item be auctioned or at a fixed price?

We list items at fixed prices on shonamac.com for a period of at least 4 weeks. If the item has not sold by the end of that time, we will judge whether to reduce it’s fixed price or to send it to auction via our ebay shop. Our aim is to get the best prices for our clients but we are mindful that clients appreciate quick sales. We use our experience and judgment to get the best balance of the two.

How do you determine the sales price?

We use our 12 years of experience and history of over 30,000 sales to judge what the market price of your item is.  We will use our best endeavours to obtain the best price for you by a fixed price and/or an auction.

What are your charges?

We charge 50% of the final selling price. Our commission includes VAT and all fees. Any unsold items do not incur a fee. However, if you withdraw an item from sale once it has been listed on the site, we will charge you £10 to remove it from sale.

What if my item does not sell or I want it back?

We will contact you periodically with details of any returns. You can then elect whether to collect them, ask us to pop them in the post – or let them go to local charities. Any postal returns will be charges to your account. If you want your item back after it has been listed on the site, we will charge you £10 to remove it from sale.

How and when will I be paid?

We settle all client accounts at the end of each month, assuming you have over £100 in your account. If you have less than £100, it will roll over to the next month. We will send you an email that itemizes items sold and payment made. Payments are made via BACS transfer into your nominated UK bank account. We can also settle accounts via Paypal for overseas sellers.

How do I get in touch?

Via email: [email protected]
Via phone : 0800 772 0207
Via mail: shonamac.com, 26 Henderson Rd, London SW18 3RR